Not Able To Share Symlinked Folders With Dropbox For Mac

Not Able To Share Symlinked Folders With Dropbox For Mac

I can’t see the most recent versions of files in a shared folder

Apr 23, 2014  Try this tip to keep unnecessary Dropbox files from cluttering up your Mac Like many of you, I rely on Dropbox to share files with friends, family and coworkers. When it comes to my coworkers, we have a lot of files we share, and some of them are quite sizable photos and graphics files. I use a MacBook Pro with flash storage, so space is at a premium.

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There are a few reasons why you may not see the most recent versions of files in a shared folder. Check each of these situations to see which applies to you:

1. You removed a shared folder from your account

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If you delete a shared folder or remove it from your account, you can’t access the folder anymore.

You can check if you deleted a folder on dropbox.com:

  1. Sign in to dropbox.com.
  2. Click Files.
  3. Click Sharing.
  4. In the Folders you can add to your Dropbox section, look for the folder you deleted.
  5. If the folder is there, click “” (ellipsis) beside the folder name.
  6. Click Add.

If you have the desktop app installed, the shared folder is automatically downloaded again, even if a previous version of it still exists on your computer. If the older version is in the same location, Dropbox downloads the new version and adds “(1)” to the end of the name. This prevents an issue where two folders have the same name.

If you'd like to change or recover the old name, you can rename the old version to whatever you'd like, then rename the new version.

2. The most recent files are on dropbox.com but not on your computer

If you can see the correct files on dropbox.com, but not in the Dropbox folder on your computer, then:

  • Your computer may not be linked to your Dropbox account
  • The Dropbox app on your computer isn’t running
  • The Dropbox app on your computer syncing correctly

First, check that your computer is linked to this Dropbox account. You can find a list of all your linked devices on dropbox.com.

If your computer is linked to this account, make sure that you can see the Dropbox icon in your menu bar or system tray. If you can see the Dropbox icon, then the app is running.

If the Dropbox app is running, make sure that your computer is syncing.

3. Files are missing from a shared folder and you didn’t delete them

If you can’t see files that you expect to see in a shared folder, then you may have unintentionally deleted the folder.

Check that the folder you’re looking at is still shared:

  1. Sign in to dropbox.com.
  2. Click Files.
  3. Click Sharing.
  4. Locate the shared folder.

If the shared folder is gray at the top of the page, you removed the shared folder. You can Add it back to your account from the Sharing page.

If the shared folder is active, check if your files are in the shared folder on dropbox.com. If they’re missing, you can recover your files.

4. A shared folder was moved inside another shared folder

If you move a shared folder inside of another folder, your version of the original shared folder is now only a copy. It will no longer sync with the original that was shared with you.

For example: If you move a shared folder, “Folder A,” into another shared folder, “Folder B,” you create a copy of “Folder A” inside “Folder B.”

When you moved “Folder A” into “Folder B,” you lost access to the shared folder “Folder A.” You now have a static copy of “Folder A.” This copy has a snapshot of the files in the folder from the moment you moved it, but they won’t show any changes made in the original shared folder.

To regain access to the shared version of your original folder, add the folder back to your account:

  1. Sign in to dropbox.com.
  2. Click Files.
  3. Click Sharing.
  4. In the Folders you can add to your Dropbox section, look for the folder you moved.
  5. Click “” (ellipsis) beside the folder name.
  6. Click Add.

When you add the folder back, you can see the latest versions of the files in that folder, including changes made while you weren't a member.

Note: Changes you made to files in your copy of the folder don’t sync with the active shared folder.

5. You moved a shared folder outside of their Dropbox folder.

If you move a shared folder out of the Dropbox folder on your computer, you delete the folder from your Dropbox account. You can’t see new changes that members make to files in that folder, since it’s no longer in your Dropbox account.

You can add the original shared folder back to your Dropbox account. When you add the folder back, you'll see the latest versions of the files in that folder, including changes made while you weren't a member.

Note: Changes you made to files in your copy of the folder don’t sync with the active shared folder.

Not Able To Share Symlinked Folders With Dropbox For Mac
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