Applecare Plus For Mac

Applecare Plus For Mac

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Check your Apple warranty status. Enter a serial number to review your eligibility for support and extended coverage.

Every Mac and Apple display comes with a one-year limited warranty and up to 90 days of complimentary telephone technical support. Purchasing an AppleCare Protection Plan will extend both the warranty and technical support coverage to three years from the day you purchase your Mac. The plan also entitles you to global repair coverage through a number of convenient service options, discussed below.

Tech Support

AppleCare Protection Plan for Mac provides you with 3 years of telephone tech support, offering direct telephone access to Apple experts for questions on a wide range of topics whether you're home, in the office or on the go. These include:
  • Using the OS X operating system
  • Quick how-to questions about iLife and iWork
  • Connecting to printers and AirPort networks
  • Connecting to your Mac
  • Using audio
  • Video chatting

Hardware Repair Process

The AppleCare Protection Plan for Mac provides global repair coverage -- covering both parts & labor -- from Apple-authorized technicians around the world. Depending on your geographic location, you'll have the following options in the event your Mac needs a hardware repair:
  • Onsite repair for desktop computers: Request that a technician come to your work site1
  • Mail-in repair for portable computers and Apple displays: Mail in your Mac or Apple display using a prepaid shipping box provided by Apple
  • Carry-in repair: Take your Mac or Apple display to an Apple Retail Store or other Apple Authorized Service Provider

What's Covered for Macs?

The AppleCare Protection Plan for Mac repair service covers:
  • Your Mac computer
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort
  • Apple USB SuperDrive (for MacBook Air, MacBook Pro with Retina display, iMac, and Mac mini)
  • Apple display purchased with your Mac

What's Covered for Displays?

The AppleCare Protection Plan for Apple displays repair service covers: Applecare Plus For Mac
  • Your Apple display
  • Built-in camera, mic, and speakers
  • Included power cord
For additional information, and to find specific terms for your region, click here. Apple also hosts a list of AppleCare for Mac Frequently Asked Questions.

When should you buy AppleCare and how much should you pay?

You must purchase and register the Plan while your Mac is within Apple’s One Year Limited warranty. However, Apple Authorized Resellers often offer compelling incentives for customers to purchase their plans at the same time they purchase their Mac. For instance, B&H Photo currently offers AppleInsider Price Guide users 25% off all AppleCare protection plans when purchased on the same order as a new Mac, while Adorama is currently running a promotion till Aug 12th, 2014 that throws in a 3-Year AppleCare Protection Plan completely for free with the purchase of each Mac. AppleCare for Mac traditionally falls under 4 different pricing tiers, as follows:
  • $149 - Mac mini
  • $169 - iMac
  • $249 - 11- and 13-inch MacBooks, Mac Pro
  • $349 - 15-inch MacBooks
Applecare Plus For Mac
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